Terms of Service
Welcome to Lifecare Health Center. By booking our services, you agree to the following terms.
1. Bookings and payments
A booking is confirmed once we receive your deposit or full payment through our secure payment provider (Paystack). Prices are quoted in Ghana Cedis (GHS). The remaining balance, if any, must be settled before the event date.
2. Changes to a booking
You may request changes to your package (items, quantities, or date) by contacting us. We will do our best to accommodate changes, subject to availability. Price adjustments may apply.
3. Cancellations and refunds
Cancellations made more than 30 days before the event qualify for a refund of amounts paid, less any costs already incurred. Cancellations within 30 days of the event may forfeit the deposit. Refunds are processed to the original payment method within 14 business days.
4. Our responsibilities
We will deliver the services described in your confirmed booking with professional care. Where a specific vendor or item becomes unavailable, we will provide a suitable replacement of equal or better value.
5. Your responsibilities
You are responsible for providing accurate event details (date, venue, guest count) and securing any permissions required for your chosen venue.
6. Liability
Our liability is limited to the total amount paid for your booking. We are not liable for delays or failures caused by events beyond our reasonable control.
7. Contact
For any questions about these terms, contact us through the details on our Contact page.